NLP MasterCLASS

I believe you.

We are live, yeah

Hello, Tina.

Hi, Steve.

Hello, everybody Yes, hello, everybody.

Yeah.

Are you enjoying the summer sun?

Or if you're in Australia-
… you're enjoying your winter.

Yeah, and if you're, if you're in
Orlando, you've probably got sunshine

and storms just like we have.

Um, we've got floods too, flash floods.

Mm.

Mm.

Yeah, I saw that the, uh, the
Underground or the Tube was flooded.

Yeah.

Yeah, it's, it's- It
keeps Newton interesting.

Considering the amount of frigging rain
we get in this country, it stops for a few

months, and suddenly everybody goes, "Ah!"

We've got to have a hose pipe ban.

We mustn't use the water.

We're running out of water.

But- Oh, look, as always, we
start off the conversation with-

With the weather … the weather.

We're English, what can I say?

What can I say?

So, so since our, our last Facebook
Live when I was in Orlando, I'm now

back in the UK with our weird weather,

and getting ready for all the things we've
got coming up in September and October.

Yeah, it's gonna be a pretty
busy autumn, isn't it?

Or fall- It's fall … for those
of you that- Yeah … are American.

It will be.

Yeah, I, I don't know about you, normally
Au- August for me is pretty quiet.

You know, July, August I
tend to quieten things down.

Um, that used to historically be
because a lot of businesses would…

Well, it's not that they would
shut, shut shop, but people

would be going on holidays.

So it was just easier just to disappear
off for August and go somewhere nice

and just take August just to stop
and reflect and do some other work.

But this August I've been really busy, um-
Yeah, I- … working on our stuff, Tina.

Scheming and plotting … well,
that's what I like to hear.

I, I feel like I've kind of- Mm … kind
of skedaddled, and then I spent 10 days

after the seminars in Orlando and just
sat in the sun and swam and ate too much

food and did all those kind of things.

And I'm back now to work like crazy.

In, but in three weeks time I'm off on my
40th wedding anniversary trip for 10 days.

40 years, my goodness.

40 years.

That's a time, that.

Yeah, yeah.

You know, I keep, I keep hinting, I keep
saying to Steve, um, uh, you know, about,

um, the rubies don't have to be too big.

Presuming rubies.

Rings.

Rings.

Yeah.

Because it's a ruby wedding
anniversary, you know.

Earrings.

I, I reckon your, your husband must be
r- eternally grateful that he's gone

out to Orlando with you all the number
of times he has, and he understands-

Mm-hmm … your powers of persuasion.

He does.

Uh, otherwise he'd be putty, wouldn't he?

You know, you'd be- … bless him.

Um, th- this morning…

I was laughing this morning.

So guys, uh, we've been talking
various things that we're gonna

be putting together, and we've
been looking at some animation.

Uh, oh, and Joshua got his results today.

Um, he got a distinction.

Mm.

So he's, he's happy Fabulous.

He's happy.

Um, and when I suggested to my grandson
that he could do these cartoon animation

for us and, and create memes and things
that we're looking at, Joshua's initial

response was, "Oh, I don't wanna do
that," like most 18-year-old boys.

And I've been putting in little
suggestions every now and again, and

this morning his response was, "Grandma,
it would be much better if you just

told me this when I had some time and
we can discuss exactly what you want,

my schedule and how I'm gonna do it."

And I thought, "Yes."

And he hasn't noticed yet that he's
gone from no, I don't wanna do it To,

can we arrange it around my schedule?

Yeah.

Rather.

Yeah.

I just thought that was adorable.

But shall we share with these, shall
we share with these wonderful people

some of the things that are gonna
be coming up in the next few months?

I think we should.

Yeah.

We've got a practitioner in October,
which, um, we sh- shifted the schedule

in last, the last practitioner.

We had two extended weekends, so
it's Friday, Saturday, and Sunday.

We did a virtual day, and a
Friday, Saturday and Sunday.

Um, it's really interesting because
y- you can't please everyone, can you?

I remember, you know, the, some
of the feedback from the previous

group was, "Well, I, me…"

You know.

It's too many weekends.

Can we do the…

Can we…

Yeah, it's too many weekends.

So we caught, we shortened
it down as people were going,

"I can't take time off work."

So we've gone back to the original
format, which is three weekends,

uh, live, and the one day doing
language, but that's in October.

So if you guys have been thinking about
coming on a practitioner, if you've

done a practitioner with us before,
uh, then let us know 'cause we do great

deals on practitioner pluses for people.

So- Yeah … I'm looking forward to that
one 'cause it's, uh, Regent's University

is a great venue, I have to say.

I do love that place.

I do, I do love Regent's University.

I mean, uh, in, in May and June when we
were there, just watching them in the

courtyard sitting in the sunshine doing
exercises I mean, what- Yeah … so.

Yeah, it was lovely.

Yeah, really lovely.

So yeah, so we got that in October.

Then in November we have-
November … our master practitioner.

Mm.

Which I'm really, really looking
forward to because we're gonna

be doing different to the kinda
last master practice we've done.

Um, it's really about…

We're gonna really make this
all about strategies, aren't we?

You know?

You're gonna- Well, I think- … come away
with- I think the master practitioner,

it's about sort of being able to, to
recognize strategies, um, verbally

without sitting there going, "So, so,
so you were, like, looking up there.

Uh, was that constructed?

Was that…"

Remember?

It's all about being able to-
Mm … identify and recognize the

strategies, and also to be able to create

strategies, install strategies, motivize,
mo- motivation strategies- Everything.

So the- What I love about it, and what I
think is gonna be a game changer for those

of you attending, is you get the chance…

It's almost like the matrix.

Mm.

Yeah.

Is that moment when, do
you wanna fly a helicopter?

Let's just put the program in.

Yeah.

So we're gonna be doing a lot of
programming, so, you know, come

along with your, your wish list
of things you want to stop doing

and things you wanna do more of.

So really, really
looking forwards to that.

And, and the sleight of mouth- Um, we'll
be launching- … all the other things.

Sorry.

Sorry.

I just love sleight of mouth patterns
and the deep trance identification-

Mm … phenomena and, yeah.

There's so much.

Yeah.

And, and quite a bit advanced hypnosis.

Um, we're gonna be looking at
some really cool inductions.

But definitely the DTI stuff.

There's a lot of stuff there we've not…

Well, I haven't done
with you for a long time.

Um- No, we haven't.

I think the last time
we did DTI we had, um…

Oh, wasn't it, which pharaoh did we have?

No, we didn't have a
pharaoh, we had King Solomon.

Oh, that was it.

Um- King Solomon.

Yeah … we also had, we also had Dr Who
and Richard Branson, um, who got together

because Richard Branson was, uh, really
interested in adding time travel- Time-

to his space travel.

That was quite funny.

Yeah.

But we, we had, we had an entity in
the room of King Solomon, didn't we?

So that was really cool that one.

Yeah, that was, yeah, that was fabulous.

Yeah.

So the master practice
is gonna be fabulous.

I'm really looking forwards to that one.

Um- What else we got, Tina?

Oh, yes, the affiliates.

Yes, the affiliates.

Um, I've been promising
this for a few months.

Nearly ready.

Yeah.

Nearly ready.

Yeah.

The … So if those of you who are
interested in earning some extra

income, some of you actually may be
interested in setting up a proper

business, um, because there's the scope
to actually set up a, a profitable

business of p- predictable income.

Um, that will be going out, and
I'm hesitant to say this week,

so it may well be next week.

Um, just 'cause there's so many moving
parts, and we- Yeah … gotta get a

lot of this working right, you know.

Um, but you'll have access to all sorts of
videos, emails, lots of marketing content.

You won't have to write anything up
yourself, and you can then spread

the word, 'cause we're gonna have a
great catalog of events and products.

And we've got … Shall we
tell them about the book, Tina?

Or should I, should I keep that quiet?

No, no, let's not talk about that.

No.

Shall I not mention- Let's

tell them about it next time.

Yeah.

Okay.

Let's tell them about the book next time.

Yeah.

Or, yeah.

Okay.

Next time.

Yeah.

Next time.

So there are tons of things that
you can promote and come along to

yourself, um, and earn money from.

And, oh, and by the way, I nearly
forgot this one, but I wouldn't

forget this one, we've got a very
special guest master trainer in our

masterclass, our very own Tina Taylor.

Ta-da.

Do you wanna tell them
about the masterclass, Tina?

Yeah, yeah.

So, so in September, on the 22nd of
September, we were, we were thinking

about what could we share that would
be really useful for people, the kind

of thing that is needed in the world.

So many of you will know, some of you
this may be a surprise, I spend a lot

of … I have spent a lot of time over
the years helping people get pregnant.

And I'm gonna share with you what
I have discovered about infertility

and ways in which we can use our
hypnosis and NLP skills to help

people with their fertility issues.

And I'm also gonna give you some
information that will be really useful

for those of you that want to start
working with people within this area.

So that'll be what I'm doing on the 22nd

of September, and it'll be, mm,
I don't know, 90 minutes-ish.

Might be a bit longer.

Yeah.

Fabulous.

Yes, I remember Paul
telling Richard about this.

He was working with some people
on, um, similar sort of issues,

and he'd said to Richard, oh…

Richard said to him, "What
have you been doing?"

He said, "Oh, I've been helping
these women to get pregnant."

And so Richard said, "You seem
very nonchalant about that, Paul."

Yeah.

Yeah.

Well, in, in Orland- He's very nonchalant.

In Orlando, this July, um, I d- I can't
remember whether it was Richard or

John mentioned to me from the stage and
said, "Oh, and by the way, for those

of you that are having problems getting
pregnant right now, talk to Tina.

May seem a bit weird, but
she can make you pregnant."

So I don't know

whether they'd had a
question or something.

Yeah.

Yeah.

Yeah, but it, it's, it's an interesting,
it's an interesting area of work.

Um- Anyone that's been through
that challenge, I mean, we went

through IVF four times when it
was- Yeah … a five-figure sum

to go through IVF each time.

It still is five-figure sum, Steve.

Yeah.

Yeah, still, it still is.

We, we, we went through, was it four?

Might have even been five times.

I lost track.

Yeah.

Um, so I could have bought a couple of
properties with what we, what we spent.

So if you're able to help somebody to
conceive without having to go through

IVF, there's huge, not just financial,
but emotional savings as well.

Yeah.

I, I had somebody- It's a really important
place to work … come to see me … I

had someone come to see me, uh, well,
about 10 years ago now, and, um, she

was going through IVF, and she wanted my
help because she was just freaking out.

She was stressed.

Um, and when she had the, uh, she
created … I mean, she had the

eggs, and when the eggs were- Mm.

Mm-hmm … uh, fertilized and then they
were put back, she was freaking out for

those two weeks that she was waiting to
get confirmation that they'd taken or not.

And it was- Wow … driving her nuts.

And then she came to me for help with IVF.

And she came to the conclusion
once we'd been through the first

session that actually she did want
a baby, but she didn't want IVF.

She was really anti-IVF, and
she was, like, 42 years old.

Mm.

And she said to me at the end
of that session, she said,

"Look, I don't wanna do this.

Um, could you please help me with this?

I'm just gonna let go now."

And they had … She'd had
about five or six sessions.

They'd spent something
like 80 or £90,000 on IVF.

They'd had all sorts of tests
done- Mm … so much money.

And so we, we, we
discussed what she wanted.

We, we did the session,
and then she went away.

And then she rang me and said,
uh, this was about a month later,

"I've gotta come back to you.

I've got to see you now.

I've got to.

Yeah, I've just got to.

I'm going crazy."

And she walked in, and she
was pregnant naturally.

Mm.

That is interesting, isn't it?

And then she was just- They relax.

All the pressure goes
off and- Yeah, correct.

She let, she let go.

She forgot about all of her issues she
had with using IVF to get pregnant.

Um, and then she got pregnant.

And she's had three kids,
all from 42 to age 48.

She had three natural, normal pregnancies.

I was gonna say, they're
a bit old, aren't they?

42 to 48.

That's … They normally start at zero.

She was.

She was.

Yeah.

Yeah.

Yeah.

Instantly grown up.

Bypass the teenage years.

Brilliant.

Yeah.

Be like Benjamin Button, you know.

They, they arrive grown up-
Yeah … and then they went back.

Ta-da.

Yeah.

That'd be great.

Now if we, if we could
do that with hypnosis.

We'll sell a couple- Yeah.

God, I was just thinking, giving birth
to a 48-year-old, that would not be good.

I mean, giving birth to a
seven-and-a-half pound baby was bad

enough, but if I were 48 years old.

God, my eyes water just thinking about it.

It, it, it's just … I think
it's fascinating though that

the, the wisdom of the body, the
body goes, "Do you know what?

This is not the time.

You're so stressed, this is not
the time to conceive," you know?

Yeah.

"We're being hunted by the pack of
wolves and the tribes over the hill.

This is not the time for you to be
carrying, uh, uh, you know, another

person around and a feed for two."

So the body switches that off, and
then suddenly- Yeah, that's- … when

the conditions are right, it goes,
"Yeah, okay, we, we're fine now."

"Okay to do this now."

Yeah.

Yeah.

Yeah.

That's just fascinating.

There's also the other
aspect as well, isn't there?

Which, um, I don't know if comes up in
conversation, but it's the, um, a lot

of the administering of the injections.

Oh, yeah.

And there's a lot of injections
have to be done, and a lot of

people are fearful of that.

I shouldn't tell anyone this, but when we
did it, I had to do all the injections.

And I found those little bruise
marks, so I was able to, over the

course of the injections, write
my initials on somebody's butt.

Look at you.

You had to do it, yeah.

I didn't tell them till the end.

I said, "I n- I'd never tell."

It was like an S and a C, little
bruise marks from the needle marks.

But don't tell anyone
I told you that, right?

It'll be our secret.

It'll be our secret, yeah.

It'll be our secret, yeah.

We have to find a way
to enjoy it, you know?

Well, I don't think it is our secret.

It's costing a lot of money.

We've got comments.

It might not be our secret.

So- A lot of comments … what
have we got in, what have we

got in terms of some questions?

We've got some great
questions that's been sent in.

We do have some great questions,
and thank you very much, uh, Robert,

for saying, "Well done, Joshua."

Thank you.

He'll be very excited.

And I have a question from you, Robert,
so I will share your question now.

So what- Let's do it at the end, then
it'll stay for the whole duration.

Robert will say he loves us.

That's fine.

Whatever you wanna do.

Robert will say he loves us.

I know.

So Robert's question is, "I received
a query from a potential client

who said they have escaped a cult.

Can I help reprogram them?"

Simple answer, yes.

Thoughts?

Post-traumatic stress disorder,
which I can apply NLP to.

Hypnosis is really good for that, too.

Loss of self-esteem.

I can rebuild that with hypnosis.

Yes, you can.

Lots and lots of false equivalencies
to break with meta model.

And then he says, "I gave client
freebie, brackets 15-minute

consultation, to see if I want to
work with them as per Steve's advice."

Do you know, it's
fabulous that you do that.

I, I always suggest to everybody they
should have a chat with somebody before

they actually work with them to decide
whether they want to work with them.

That's great that you're doing that.

Yeah.

And then he says, "Any other advice?"

So who wants to go first?

Do you wanna go first this time?

Yeah, yeah.

I can go first.

Yeah, so they've escaped a
cult, and can you help them?

Well, presupposing therefore
they've asked for the help.

So I think that ticks one
of the requirements of

working for someone is, um…

Well, first, the first requirement
is if they've got a problem, are

they aware they've got a problem?

'Cause if they're not aware,
it's not a problem to them.

It's not a problem, is it?

Yeah.

Yeah, exactly.

So this person had a problem.

The next thing is, are they willing?

Well, definitely they're willing.

If they've come to you and they've
said, you know, "I've escaped a

cult," if they're willing, where
I would go with this first is

And, and actually this touches upon
something we've, we've ended the last

session with, which is making sure
we don't impose our map- Yeah … on

somebody else, especially in a
situation like this where we can be,

you know, really judgmental of a cult,
whereas really it could be a group.

Yeah.

Yeah?

So I would be really checking
what is it that they want.

What does … You know, if they've
escaped a cult, is that what they've said?

Mm.

What do they want, you know?

They're willing, but let's get clarity.

And, and what do they wanna do?

Do they just wanna forget about it?

Do they wanna not be bothered about it?

Um, a lot of these situations, people
quite often would be really happy if you

gave them amnesia for the- for these- Yeah

experiences, which you could do,
but they don't learn from it.

Yeah.

So I would be spending a
little bit of time going,

"Well, what would it look like?

You've now left the cult.

What would it look like to … Is,
is it just playing out in your mind?

Do you want it to play out less?

How does it look?"

'Cause then I know where to go, and
I'm not running the risk of imposing

my map of what escaping a cult
should look like on somebody else.

Yeah, yeah.

Yeah, that's where I would go with that.

And it … And again,
it's touched upon PTSD.

There probably will be a lot of
stress related it, uh, related to it.

I suspect there will be an, an awful
lot of beliefs around identity as

well that'll be worth exploring.

You know, how, how did
I get caught up in this?

What does it mean about me?

There'll be all these complex
equivalences going on, so I would

certainly be exploring all of that.

And not so that I'm looking for the work
I think should be fixed, but I really

wanna know what do they want, because if
there's something there which is about

their identity, self-worth, self-belief,
um, it will come from them, and then we

explore that if that's what they want.

Yeah, I was gonna say that when
you hear these, um … What

did you call them, Roland?

You called them, um-
Equivalences … equivalences, yeah.

Yeah.

So when you hear those equivalences,
whether it's cause/effect, complex

equivalence, or, or even something like
mind reading, um, and some of the other

language patterns as well, you're up in
the, in the world of beliefs and values.

So maybe explore their beliefs and values
when you hear that information coming out.

Find out, you know, a hierarchy
of values, and see where they

are on that, on that list.

And also, I did work with somebody once
many years ago that left, um, Scientology.

Now some people call that a cult.

Um- Mm … and they actually had an
awful lot of guilt Um, they had guilt

about the way they treated their,
their family when they left their

family and went into that religion.

But then they also had guilt because
they'd made friends in that religion, and

they left them there and they came out.

So there was all sorts of really bizarre
complexes going on in their head about,

"Well, you know, I should still be there.

I don't wanna be there.

It's good for me to be here, but I've left
them there," and all that kind of stuff.

Mm.

It could be- There's- … a real gor-
Gordian knot of issues, which is why- Mm

… I think there's also something else.

W- what would, uh, 'cause so the,
the phrase escaping a cult, I'm

gonna assume that's come from them.

Okay?

Let's just assume that's come from them.

Escaping a cult and, and whether
getting rid of it in terms of their

mind tidying up, I'd really get clarity
on what does that look like for you?

Yeah.

You know, what does it…

what will, you know, what will it be
like when you've moved on from this?

Because then that will make it easier
to highlight things such as the

guilt and the shame and the blame
and all those other things- Yeah

that could be packaged up with having been
through whatever they've been through.

Um, so yeah, the guilt
thing is a good one.

It's a good catch, actually.

That's, that's normally very
prevalent in these situations.

It is, yeah.

And I'd wanna know what
do they mean by cults?

Assuming that that's their
language, what does that mean, cult?

Is it that they've left a religion?

'Cause some religion- Right … is
considered to be cults like.

Um, and also what do they
mean by reprogramming?

What happens to them in the cult?

'Cause some cults, they use all sorts
of bizarre ways to, to get their

loyalty and to get them to buy into
that situation that they're living in.

So what, what is it that actually
happened to them that they feel made them

programmed to want to be in the cult?

And what do they need to change
so that they're reprogrammed

to be out of the cult?

What does that look like?

Yeah.

And, and just one last thing.

Again, I know it's reiterating
what I said earlier, but really

double-check that the, the words

that we're using words here that
we're assuming came from the client.

Mm.

You know, if they've asked about
reprogramming, then that must … they

must have a mindset where they can see
that at some point they were programmed.

Yeah.

So I would meet them … If that's their
language, I would meet them where they

are to keep rapport with that model.

Mm.

Yeah?

And actually you can use that
if that is their model, that

we can switch programs off.

You know, we can layer in new programs.

So, you know, when you're getting … when
you're eliciting the information from

them, look for that type of language,
'cause it'll give you, um, metaphors that

you can use and strategies you can use.

Because you could even flip
it around and go, "Well, I'm

gonna make you the programmer."

You know, 'cause if they are, if
they do believe they've been easily

programmed, well, don't waste that.

Yeah, I agree.

But make them the programmer.

Yeah.

Yeah.

Yeah, there's a lot there.

It's a practice There's a lot there.

… of power.

It's a interesting one.

Mm.

Yeah, it'd be great one.

So let us know what happens, Robert.

Yeah.

And by the way, you could get them
to sign up for a regular program,

'cause they're normally, they're
very committed and consistent.

No, actually ignore that.

That was, that was, that
was- … immature of me.

Yeah.

Oh, I do like a sense of humor.

Okay.

Would you like to join
my membership group?

Yeah.

So- Just a thought … just a thought.

So next question.

Mm.

It says, "I really enjoyed Tina's
stop smoking session this month."

So for those of you that aren't yet a part
of our membership group, this month's,

um, Practicing Your Practice, I discussed
with them ways in which to create a

propulsion system to stop people smoking.

And I wasn't just talking about tobacco.

Uh, it could have been reefers,
it could be vapes or whatever.

Um, and it says, um, "You noted
that you ask the client to persuade

you that they want to stop.

I wonder what you hear in the
answer that persuades you to

agree or not to do the work?"

It's a, mm, it's a state thing.

I'm just running the movie.

It's a state thing.

So many people contact me and say,

"Oh,

my doctor says I've gotta stop smoking.

Can you meet me?"

Or they'll say, "Oh,
I've gotta stop smoking."

And I go, "Okay, so you
want to stop smoking?"

"Well, no, my doctor says I've gotta
stop smoking," or, "My kids want me to

stop," or, "My wife wants me to stop."

So I'm listening to their language,
and I might even use, uh, their,

uh, modal operators back on them.

So as we're talking, I'm listening
to the modal operators that they use.

Um, and I might say to them,
"So, so is this something

that you feel you should do?"

'Cause we know that most people
don't really do their shoulds.

"Or is it something that you really
want to do, something you desire?"

And a lot of them might say,
"Well, I really think I should."

And then I'll go through the whole
explanation about how hypnosis works, how

I work, about how, um, the success rate is
much higher when they go into the session

with something they really wanna do.

And I'll, I say to them, "Well,
so why should I work with you?

Because I value my success rate.

And when I work with people, I
go in committed 100% to help that

person do what they want to achieve.

Are you coming in with 100% commitment
that you're ready to stop right now?"

And then you know from the
responses you get whether they

are or whether they aren't.

And if I don't think that they're 100%
committed, if they are part of that

portion of society that say, "I just
want you to do it, make me do it," then

chances are I'll say, "Well, I don't
think I'm the person to help you."

That's what I would do.

But what about my friend here who
does things differently to me?

Mm.

Uh, we come back to what I
was talking about earlier.

People got to recognize there's
a problem or there's no problem.

They've got to be willing, then they
need to know- Yeah … what to change,

and then there's got to be time.

So if the willingness isn't there, you
have to decide, are you the one that's

got the need to make this person change?

If you, if you have got the
need, good luck with that, right?

Um, so very much like Tina, I'll
be testing their willingness

at the very beginning.

So I will be listening out
for the modal operators.

You know, I'd like to or wish
I could, you know, I ought to.

Um, and I go…

And I'll, I'll be quite provocative.

You know, "I know you ought to, but
you're probably not going to, are you?"

Mm.

Yeah.

So I like to take the modal
operator they've used, flip it

around and push it back at them.

Uh, it, it's, it's quite provocative.

Um, I've never had
anybody on the call who…

'Cause when they're
ringing, they're ready.

Yeah?

They wouldn't make the effort
to call you or to send the email

unless they really weren't there.

They just need that…

They just don't know how to.

Mm.

Okay?

So they will mistakenly think the
how to is us doing it to them,

and I'm not gonna have that.

I'm gonna have it so
this is a collaboration.

I'm not gonna do it to you, I'm
gonna do it with you, but you've

gotta come along and play full out.

Are you willing to do that?

If it's a yes, we'll work.

If it's a no, stay like this
for the rest of your life.

I'm okay.

I'm compassionately indifferent to whether
you die of emphysema or lung cancer.

Yeah?

And I'll e- I'll even be that provocative.

And then if somebody comes…

When they come in, if I get a sense
they're not fully committed…

In fact, actually, no,
this is, this isn't, uh…

The accuracy of this is I will
not rely upon anyone's commitment.

Mm.

Now they're in my space, I'm gonna
give 100%, they will give 100% as well.

They don't know what 100%
is yet, so I will get the…

I will get it so real that
they're fully on board.

And what I do is I, I've got a story.

You mentioned this in your, in your
recording, Tina, um- About Claire, the

young girl- Yeah … 20 years of age- Yeah
… died of, and she died of emphysema.

Yeah?

Yeah.

And her dad brought her in because she was
in pain, and we did pain control, and I

worked with her for about a month or so.

Uh, and then she passed of emphysema.

So I, I got to work with her dad,
who felt really guilty because he was

a smoker, and she copied him, yeah?

And then I got to work with
just a couple of her friends,

because most didn't wanna know.

You know, at that age
they live forever, yeah?

Um, so I will tell the story of Claire,
how you don't know which is the one,

and then I'll get them to sit there.

I'll just, "Just do something for me.

Just pinch your nose, cover your mouth."

I say, and I'll say, "I want you to
imagine you've got the worst earache,

toothache, and you've got emphysema.

Sit there and experience it."

I'll give them an experience
here, and they'll, they'll…

You'll get this laughter . I go, "No, you
sit there for the next hour and a half.

You know, you've agreed to come here.

You said you're gonna play full out.

You're gonna sit there with your hands
over your nose, you know, covering your

mouth, and I want you to reduce your
breathing by about 50%," because that's

just a f- just a, a little hint of what
it could be like to have emphysema.

And I'll push them and
push them into that place.

They go, "Okay, I'm on,
I'm, I'm on board with you."

Yeah?

Um, requires a little bit of
assertiveness, but I've never had…

I've only had, actually I had
one lady who told me I was cruel.

Yeah.

Said, "You're, you're
cruel making me do this."

I said, "Well, okay, then how cruel
would, would it of me, be of me to

leave you and you go- you carry on
smoking and die of lung cancer?"

Yeah.

So constantly reframing it so
that they take the responsibility

and just follow the instructions.

When you follow the
instructions, it will change.

Yeah.

Because it will change.

Once they've got that motivation, then
it really is just about giving them some

tools to cope with the two things, you
know, the emotional, um- Connection.

Yeah … re- relief that the cigarette
used to give, 'cause it used to be

their stress management technique.

Yeah.

And the few mo- few free days of
toxicity being released into the system.

Once you're past the three days
and, and once they know to relax,

they're, they're normally clear.

You know, unless, unless there's
some stressful trigger which

triggers off the old behavior.

So yeah, test the willingness,
get them as willing as they think

they can be, but when they get
in, make them really willing.

And, uh, you- you'll have nearly
100% success with that attitude.

Yeah.

What I, what I've found is by ma-
if they, if they are saying, "Well,

I just want you to do it, you
know, I don't really wanna stop.

My kids want me to stop," or whatever…

I've had a few people like that, not many.

By making them convince me that they wanna
stop- Yeah … they actually do about

most of the work before they come in.

Yeah.

Yeah, absolutely.

'Cause they're changing beliefs, they're
changing the way they look at it, they're

changing the way they think about it.

So by the time they come in for
the session, it's really easy.

And of course, you do weed out
the small percentage of people

that don't really want to stop.

One of my friends, I told this story
in my, um, um, in my, my presentation.

One of my friends loved smoking.

Mm-hmm.

She did not wanna stop smoking 'cause
she loved it, and she used to say to

me, "Oh, I really should stop smoking.

Um, but I love it so much."

Um, and I'd say, "Well, okay.

Then smoke.

It's your choice."

Um, and it wasn't until she got
cancer that she was knocking on my

door and saying, "Please help me.

I have to stop.

I really want to stop now.

I'm scared."

And I think it's really sad
that people wait until that

point before they find the, the
motivation and the desire to change.

Yeah.

Far too many wait until that point.

Yeah, I mean, some- somebody…

I lost a, somebody, uh, close
to me at the beginning of the

year, and she loved her fags.

I mean, my sister-in-law, she loved
her fags and she loved her smoking.

Um, uh, and it probably
killed her in the end.

And even when she was in hospital,
she was saying, "I know it's probably

my fags that brought me here,
you know, but I really want one."

And that's just the addiction talking.

Mm.

Yeah, it's a valuable area of work.

I, I…

You are competing against, um, you know,
the vaping, so I'm glad you addressed

that as well because it- the vaping
just replaces- Mm … the cigarettes.

Yeah, so it doesn't deal
with the underlying triggers

and causes of the smoking.

And, and it's- Which are
normally- … it's too.

It's, it's, it's killing young, young
kids that are turning to vaping 'cause

they think it's better for them than
smoking, are only vaping for, like,

three or four years, and they're
dying of horrible lung disease.

They're not dying of cancer, but
it's a horrible lung disease they

get that kills them, and it's
because of the chemicals in the vape.

Mm.

Yeah, so it's a good
area to work with people.

And al- although, um, there are a lot
of alternatives out there, it- hypnosis,

especially when you add in NLP and you…

By the way, you have to be really
provocative and intense with it as well.

You do.

Yeah.

It's one thing, then the next,
then the next, then the next until

the system goes, "Okay, I'm done.

I get it."

You know?

Yeah.

"Uh, forget it.

I, I don't wanna know anymore."

Um, it's very rewarding.

So yeah, good.

Whoever asked that question.

Excellent.

So I've got one for
here, um, for you, Nell.

Thank you, Steve.

Okay.

So you have a thank you.

My time audit was revealing.

I'm a work in progress.

Mm.

As yet, I haven't got any electronic
processes in place for signing forms

or clicking the T&Cs box you suggested.

I currently write personal emails
and generally start from scratch.

No pro formas.

Question: Is an electronic system that
you've trie- is there an electronic

system that you've tried and tested?

If yes, what's been the impact
on saving valuable time?

Okay So let's put a context around this.

So I was talking about processes
this month, um, in, in terms

of growing your business.

And the reason I was talking about
processes, and, and again, I wanna

put a little bit of a context around
this, is because the news is, and the

general feel is that we're all heading
into a bit of a s- storm, an economic

storm over the next five months.

It may go on for a year at least, okay?

The signs are there's a recession,
global recession on the way, and,

um, very much like with the pandemic.

When the pandemic first started, I jumped
on calls with all my corporate clients

to get them in the right mindset for
navigating through the pandemic, okay?

There's time to get ready for the
storm, and now's the time to get

your house in order- Mm … so
that your business is functioning.

You've got products tested.

They're out there.

You don't wanna be trying things out
really when a lot of people have closed

their wallets and shut shop, yeah?

So the theme of the processes was
look at what you're doing and look at

your time to make sure you're using
your time in a, in a, in an efficient

and effective and valuable way.

We've got up to probably Christmas
before it probably goes up a little bit.

We'll see.

A little bit hairy.

Um, and then maybe, yeah,
maybe, maybe a bit, bit longer.

So do not waste the meantime.

And I got, got everyone to do an exercise.

Uh, in fact, I was w- doing a training
yesterday and I, I went round the

group, and I'd asked them this
question on previous trainings about

what was their percentage of their

potentiality.

Yeah.

H- how, how do you think you're doing?

You know, 100% is you're at
the top of your game for now.

You can always get better.

Where are you?

And they're all doing the I'm,
I'm, you know, being polite,

60, 65, maybe up to 70%.

Yeah.

So I went, "Great, okay.

So you got 25, 30% more potential,
which means you can be more

efficient, more effective.

You're kind of wasting about
a third of your potentiality."

Yeah.

So we then did an inquiry about
their time, and everyone recognized

that they could probably within an
hour work at least 10 more minutes

effic- effectively and efficiently.

When most people sit down to do
something for an hour, they're, generally

they're not focused for a whole hour.

When you go through and do the maths
and add an extra 10 minutes per hour of

efficiency to a day, and then do that to
the week, and then do that to the year,

you end up with another 42 days of work.

Okay?

Yeah.

I can imagine.

Yeah, I know.

It's the, it's the maths.

Yeah.

Most people in business
don't do the maths, right?

That's 42 days just adding an
extra 10 minutes of efficiency.

So when I hear things like I write all my
letters out and- I don't have templates.

They're what I call parasitic activities.

Mm.

They, the parasites leech away and drain
your time, your money, and your effort.

Do not allow parasitic activities to
suck out and suck away the most valuable

resource you have, which is your time.

You're going to need it.

In the meantime, you're
gonna need it to get ready.

Don't wa- don't hang around.

So in answer to this person's question,
yes, there, there are systems.

There's loads of systems.

But if you've been trading for a while
and you've not looked into a system,

I would suggest not going complicated.

I suggest k- keeping it really simple and
just setting out documents that you use

over and over again, and set up templates.

Yeah.

Cut, copy and paste, copy and paste.

Keep it as simple as that.

Yeah?

Um, the conversation we were
having yesterday with this company

was they, they need to invest
in a new software, which need…

Which the one they've
got is a bit fragmented.

They've outgrown it.

They need to move to the next level,
and it was getting them on board

with the confusion, the commitments,
the investment in time, money, and

effort to master this new software.

They will need a big chunk of time.

The person I'm talking to here who
asked this question, you're not

gonna need days and days of training.

But if you set aside an hour to
look at all of the things that you

do, the process that you do on a
repetitive basis, and streamline

that, that's the first place to start.

Just keep it simple.

Use Word documents.

You know, one folder for
your admin, copy and paste.

You know, go, go to basics, yeah?

Um, there are great pieces of software
out there, but I'm not gonna suggest

going into any of it because you're
gonna in- have to invest hours and hours.

I mean, I use one, well,
we use one called Flowlu.

When I say we, it's
mainly me at the moment.

But, but it's incredible.

It's for 85 bucks, yeah?

Um, I went onto AppSumo.

Um, I've mentioned AppSumo before.

You can go onto AppSumo and there's
loads of pieces of software there.

So it's 85 bucks, and it's a
really, really comprehensive, um,

customer, uh, CRM system, projects.

You can integrate everything, okay?

I'm using it.

I spent a lot of time
learning how to use it.

There'll come a point it'll
be really, really valuable.

Um, you don't need to go down
the rabbit holes like that.

Just keep it simple.

It will all add up, and it will save
you a lot of time, and think of what

you're gonna do with all that time.

I've got, I've got templates.

I've got application form templates.

Um, I've got a basic application form
for if I don't know what people want.

If they wanna stop
smoking, if they wanna…

if they've got any kind of alcohol, drug
addiction issue, I've got a different

template, I've got a different form
for each of those different addictions

that I just bang out to somebody,
'cause I want different information

depending as to the addiction.

Um, and I've al- I've even…

I'm really anal.

I've even got email responses for
every single thing that I deal with.

So if somebody contacts me about a phobia,
I cut and paste the response, I stick

it in the email, I send it out to them.

Uh, it's much better than having to
sit down and think about what you're

gonna say, how you're gonna say it.

I just ping it out.

It's all in there, all the
information they need, and it does

save me a hell of a lot of time.

It would be interesting, it's just
occurred to me, because, um, we've

had similar questions to this before.

It would be interesting to hear from
those of you, especially those of

you that are in the membership group,
um, what are the admin, a- aspects

of your admin that you're missing?

Ooh.

Yeah.

Yeah.

Uh, where is your terms and conditions?

Where is your booking process?

Is, uh, how do you do your banking?

Um, how do you collect
the client information?

How do you store it so that
you are GDPR data, you know,

adhering to data protection?

I think that'll be an interesting thing
to explore with the, with the group.

Um, it'll be interesting just
to see w- you know, what are the

processes that you think ought to
be there- Yeah … and which are

the ones that you've gone missing.

So I think that's something w-
we'll talk about r- off, um,

off the Facebook now, huh, Tina?

But it's an area we- we're looking
at helping you guys is by, you

know, plugging the gaps just
so that you can be- We've got-

more efficient … we've got
all of our students, all of

our records now are online.

I haven't got drawers and drawers
of student paperwork anymore.

Um, I got someone to scan it all.

Everyone's got their own folder,
their own file, and it's all stored

online, uh, which is wonderful
to get rid of all that paper.

Um, and I think really we need to
make sure that we are paperless

and we have less and less paper.

I'm really excited 'cause I think I've
got a license agreement that they can

sign on an iPad, Steve, so we don't
even have to print the license out.

Oh, right.

With an LNP license.

Yeah.

Good.

Yeah.

Yeah.

Yeah, because y- you wanna be
looking at all the things you

do and go, "Can I eliminate it?

Can I get it out of the way so that…"

You know, 'cause so many people
end up doing things just 'cause

like, the sake of doing them.

Yeah.

You know?

Can I eliminate them?

Can I delegate them?

Can I give them to somebody else
who's maybe better- Yeah … and

their rate is less than mine?

Um, can I automate it?

And automation is getting
easier and easier and easier.

Yeah.

And if you can't, schedule it so
that, you know, you're only using

a certain amount of time to do the
admin, so the admin doesn't stretch

over to, like, a couple of hours.

Yeah.

'Cause admin isn't revenue generating.

Yeah.

It's, it's marketing and
sales, and working with people

that's revenue generating.

The admin is, like, like it's just a,
again, it's another parasitic cost you

wanna reduce down as much as possible.

Um, but we'll think of a way how to get,
um, how to get the information from you

guys as to, you know, what are the, where
are the blind spots, where are the gaps

in your processes and your business.

So- Next question … if
you could answer that.

Mm.

Next question.

Um, Zoom consultation/therapy.

As NLPers, we are well-trained to
use spatial and kinesthetic anchors.

Not always so easy in the Zoom room.

Really?

Okay.

What?

Mm.

Ooh, ooh.

Really?

Mm.

So what do you do?

Well, what are you doing, whoever you are?

Yeah.

Um, um, yeah, I think it's really easy.

I tend to use spatial anchors, auditory
anchors when I'm working on Zoom,

and they work like they work.

Obviously, it's difficult
to do the kinesthetic ones.

Am I poking you in the eye now?

You are, yeah.

Difficult to do the kinesthetic
ones 'cause you can't actually

physically touch somebody on Zoom.

Um, but I have, I have done a
trance induction where I've asked

them to put their finger up by
my finger , and we have touched.

So yeah.

Remember, anchors are visual,
auditory, kinesthetic, and the other

two that you can't do on Zoom 'cause
you can't smell or taste things.

But can you?

Can you not put someone into a
trance and have them smell and

taste something and anchor that?

Mm, can you not put somebody into a
trance and have them do the kinesthetic

anchor in their imagination, and then
bring them out of trance and it work?

Do you have thoughts on that, Steve?

Yeah, I do.

Yeah.

Um, I like to…

Well, first of all, I, I actually
really do enjoy working on Zoom.

Um, I think there are huge benefits.

Um, I can wear my shorts.

Yeah.

Um, if I don't like a client, I can
just close the lid and they're gone.

Yeah.

Um, there's no travel costs.

No travel costs.

Um, there's no time spent.

I could be working with somebody
from any part of the world, and

that's a huge, huge benefit.

Lot of flexibility as well.

Most- Mm … you know, can
work at most times of the day.

Um, but one of the biggest benefits
I've realized is the ability to

use the distance that we are-
Yeah … to take anchoring, like

especially with visual, like move it.

Yeah.

Uh, there's a, there's a…

You really feel it, can't you?

I l- I can't do it here 'cause we've
got carpet, but when in my office I

can move the chair back and I go…

Yeah.

Yeah.

Um, and even injecting
humor into dissociation.

So I'll go, "Well, you know, take
this," you know, and- Oh, hang

on … Tina, can you grab hold of that?

Yeah, I've got it.

Okay.

Okay.

All right.

Okay.

You got it?

Yeah.

Uh, ah.

So I'm handing you, so I'm
handing you a paintbrush, okay?

I've got it.

It's here.

You've, you've got the wrong end.

Okay, you got the…

Yeah, okay.

There you go.

And, and, and so I then get s- people
to paint over the thing, you know.

So, so there's loads of…

You've gotta be creative.

Yeah.

Right.

Um, I've not found any
problems with trance.

The only thing that's a little
bit more difficult to, to do and

to see it, are finger signals.

Ooh, ooh.

I've s- I, I…

What I do is I have them sit with their,
their hands like this, with their arms

on a chair or on the table like this-
Yeah … so that I can see their hands.

Yeah.

I, I do that as well.

Yeah.

Yeah.

So they'll either get a cushion or they'll
hold their arms up like this, so rest

their hands so I can actually see it.

Um, sometimes you get other
body movements, like twitching,

that you can't always see.

But apart from that, um, and I've never
had anyone resistant to it, you know.

We always joke, I always
jokingly say, "And if it goes b-

Lost the sound, right?

Don't worry, you will wake up eventually.

'Cause you'll need a pee, yeah?

Something, yeah.

So, so it's very easy to get
people really comfortable.

And of course everyone's
so used to using it.

Yeah.

You know?

They're, they're
comfortable with Zoom now.

It used to be, and again, this
is part of, you know, asking the,

answering the previous question.

When I'd send out confirmation, I
used to have to send instructions

of how to use Zoom, with a
little video of how to use Zoom.

Okay?

This is long before the, um, pandemic
started and everyone started using it.

So I'd been using it about a year and a
half, two years before then, you know?

Mm-hmm.

Um, but I don't have to do
that now, 'cause everyone

gets it, they understand it.

You know, they're comfortable.

Very rarely do we go, "You're on mute."

You know we don't have to do that.

Most people know how
to check the settings.

Yeah.

Um, so I've not found any
challenges with anchoring.

Um, even, even doing
change personal history.

You know?

Get them to do it.

You know?

And, and I like the idea of
I'm not anywhere near anyone.

Pressing and prodding.

So, yeah, I think that's huge.

I don't see any, any limitations
with using Zoom or any difference

between using Zoom, and, um…

I think I've just realized something.

That, you know, I've not had any, uh,
real big ab reactions with anyone.

I've not had any big
re-rea-ab, ab reactions either.

Yeah.

I had someone that w-
someone that was close.

They, they were going in the
ri- in the wrong direction.

Yeah.

But I always set up that, you know,
if my hand comes up, I need you to

stop what you're doing straight away.

Do you get that?

It's, and it's a big hand now, yeah?

Yeah, it is a big hand.

If I, if I think someone has
the propensity to go somewhere,

I go, "No, come back."

Yeah?

Yeah.

Um, there's only one that kind
of went in that direction.

I went, "No.

Oh, oh, come back.

Stop, stop, stop, stop.

Shh."

Yeah?

And took control of it.

But it, it's just occurred to me
there've not, not been any ab reactions.

Maybe it's because when they're in the,
the therapy space, the coaching space,

it's like there's kind of permission
to let go as well, isn't there?

Mm, there is.

Yeah.

And so I'm not sure about
this, I'm just kind of talking

this through as we're talking.

I, I think- But I think there's-
… understood people are more restrained.

Um, mm, restrain- restrained

is the wrong word.

Um, I don't know, maybe because
we're, we're talking like this, and

they're not in our space And they're
actually in, in their house, and

there are other people in other rooms.

I don't … 'Cause somebody came
to see me on Saturday for something

really simple, and she sat down,
burst into tears, had a huge reaction.

And I had … All I said
was, "Hello, I'm Tina.

Nice to meet you."

I, it has that effect on me as well.

And she sat down, and I s- I
thought- Yeah … "Ooh, okay."

Um, and then she was telling me all this.

She was grieving.

You know, she just lost her dad, and this
was happening and that was happening.

Mm.

Just kind of went bleh.

Um-

Yeah, I'm not saying it's true,
but I've, I've noticed less and

less, um, big emotional releases.

I'm not saying they're not.

I don't- Mm.

So I'm not, uh, it's just occurring to
me, so I'm not saying any of this is true.

It's just an observation.

Um, and I'm not saying that's a good
thing either, because I'd rather they

released, you know- Well, yeah, yeah

bring it all on.

Let's, let's have everything.

Um-

But yeah, it's not
affected the results, no.

Mm.

So yeah, anchor away

Anchors away.

Uh, so what have we got here?

Oh, ho, ho, ho.

I'm gonna go to hypnotic
anesthesia and knees.

I've got…

This suddenly caught my attention.

Uh, I'm gonna be doing a chat- And
knees … and knees, K-N-E-E-S, knees.

Okay.

Um, I've been…

I'm gonna be doing a chat for
the British Society of Clinical

Hypnotherapy at the beginning of
September on hypnotic anesthesia.

So this one has kind of
like grabbed my attention.

The question is, do you have a great
strategy for supporting people who

want to exercise but ha- but h- are
inhibited by acute flares and chronic

ongoing knee pain caused by osteo-
osteoarthritis, and made worse when they

are mobile, walking, cycling, et cetera?

So from what I know about arthritis,
there's gentle exercise is really good for

you, and if it is causing chronic pain,
that is, for me, I've got a signal in my

brain saying maybe they shouldn't be doing
that amount of exercise if it's actually-

Mm … causing them that amount of pain.

Um, there are things that they need
to do to take care of their knees.

I know that there are lots of athletes
that when they have knee issues, they wear

those knee supports to help them exercise.

Um, I wouldn't take away the pain.

I wouldn't use hypnotic anesthesia to
stop them feeling the pain, because

to me, pain is a signal that's
saying, "Whoa, hang on a minute.

Maybe you need to rethink
what you're doing here."

So my great strategy is to advise them
to rethink their exercise regime, to get

professional advice from professional
trainers, et cetera, to make sure that

they're not damaging their knee and that
they are able to exercise it appropriately

Yeah, I'm, I'm with you with this one.

The pain is a signal something's wrong.

Yeah.

So you may well be able to have
them switch it off for a period of

time, and potentially will be able
to, um, but, uh, but is that good?

And is that right for them?

Probably not.

Yeah.

So I'd, I'd…

There's like a duty of care
not to do something that could

actually cause, um, inadvertently
more harm for the individual.

So if what the, um, desired
outcome is, is to exercise

Then there are other ways to exercise
that won't put pressure on the knees.

Mm-hmm.

And look into those.

Um, but don't underestimate the value of,
um, like autogenics and visualization.

Now, one of my clients, uh, she
was an Olympic athlete, and she

came in one day I don't know why
I'm laughing, shouldn't laugh.

Um, she was all strapped up.

Her, her, you know, arm in a sling a-
and knee was all bandaged and she'd

fallen down some steps, which the only
reason I'm laughing is 'cause she's,

you know, one of our top judo experts,
and I did say to her, "Didn't you roll?"

But she didn't like that.

She said, "No, it was
long, steep s- steps.

I went flying down them."

Uh, and she was out of training for weeks.

Mm.

And I went, "Well, okay,
what are you doing?

You having a pity party?"

I said, um, y- she still had to
go to the training camps even

though she was just sitting there.

I said, "Well, you sitting there moaning
and griping isn't gonna help you to heal.

But you can still train
in your imagination.

You can still do the circuits, and you can
do them quicker than you can normally."

Mm.

"You can lift weights and lift
weights more than you can in reality."

She said, "Well,
that's … What's that gonna do?"

I said, "Well, I want you to imagine
you're actually doing it first person."

And what happens is the, the nerves
fire off as if- Yeah … you're doing it

when you're really good at visualizing.

So it's, um…

I got her to do stretches and stretch,
like do the splits even though she

couldn't do the splits, but in her
imagination she could do the splits.

Yeah.

Which is quite weird
if you try it yourself.

Yeah.

It feels really weird.

Yeah.

It like…

It's e- even like imagine turning
your head around and turn it

around and turn it around.

There comes a point where you
go, even in your imagination,

it's quite difficult, yeah?

Yeah.

We've done this with tongues.

We've got people to imagine their tongues
coming out longer and longer and going

up and touching the back of their head.

So you can create incredible neurological
and physiological experiences just

by using imagination and creativity.

So she was supposed to have been, been
out of action for about six or eight

weeks, and she came back three weeks
later going, "I can't believe it.

I'm, I'm okay."

You know, it, it healed
up in half the time.

So much so that they believed
she must've been taking some

enhancements of some sort.

Oh, no.

She had to have a load
of drug tests, right?

Yeah.

Um, so yeah, you, you use
hypnosis to get them to imagine

and seeing them being healthier.

But the pain is a signal
something's wrong.

Don't not listen to that one, you know?

Yeah.

Yeah, that's probably- Uh, sorry,
can I just add one other thing?

Of course.

I just wanna add one other thing.

With something like that when there
is pain, I always check that they've

seen the doctor so that if the
doctors have said it's psychosomatic,

we can do something about that.

Yes, we can.

But if it's physical-
L- don't, don't do that.

Don't, just leave it alone.

Yeah.

I mean- Yeah, work around it.

Yeah.

Yeah.

Because she's, it says here, uh,
pain caused by osteoarthritis.

I'm, again, I'm…

I have the assumption that they've
seen a doctor, and they've had a

diagnosis, and it's osteoarthritis.

Yeah.

Um, yeah, it, it's…

Don't, don't do that.

Now, I always make sure- But,
but there is one other thing.

Sorry, there is one other
thing you can do, though.

The, the pain doesn't have
to be what the pain is.

No, it could be another signal.

It, it could be a, a quieter signal.

Mm.

Yeah, so you could even explore that.

Say, "Look, you're not gonna go jogging.

You're not gonna go line dancing."

Mm.

Yeah.

"You're not gonna start doing Cossack
dancing," something like that.

No.

But if the signal is zero to 10, and it's
a seven or a eight, you know, if it was

a one or a two, you might take liberties.

But a three, well, you
don't need the extra four.

Yeah.

So I'd, I'd explore that as well.

So give them some pain relief
'cause that's gonna be useful.

Um, but I wouldn't
necessarily switch it off.

Well, I wouldn't switch it off.

No, no.

It, it- and, and if they're walking, it
says, it says here, uh, they get flare-ups

when they're walking, cycling, et cetera.

So if they're walking or they're
cycling and their knee begins to

hurt, to me they've done too much
on that knee, and they need to

sit and rest for a little while.

That's what my, my head is telling me.

Uh, but I'm not a medical doctor.

I just know that pain is a signal
that, "Well, hang on a minute.

You need to do something about this.

You're not quite doing this right.

It needs a bit of attention."

Uh, so I wanted, also wanted-
Yeah … to voice that one too in

case there are other people listening.

'Cause lots of times people say,
"Oh, well, I've got this friend

and they suffer really badly with,
with, with this kind of pain.

How can I take it away?"

And we don't just take pain away
because it is a signal that needs

something needs attention.

We always leave a signal there
so that they know when they need

to pay attention to that signal,
so they don't make it worse.

You can…

There are some times you can
turn it off, like- There are,

yeah … if they're asleep.

Yeah.

Turn it off, you know.

But let the system work it out w- with IM.

Mm.

Would it be okay to switch it off?

You know, go, "Yeah, go.

Switch it off.

Thank you.

Off you go" I mean, a great, great-
And they'd be, they'd be grateful

for that … a great story, yeah, uh,
and she won't mind me mentioning, um,

somebody that we, we both know, Gloria.

She, many, many, many years
ago, we were going to Denmark to

do some training and she fell.

And she was hobbling when we got to
the plane, and she said that she'd

fallen, and she'd bruised her hip.

We were d- we were in
Denmark for seven days.

Uh, we walked.

We had some time in Copenhagen
before we came home.

We wandered around Copenhagen,
saw The Little Mermaid.

She's tiny, by the way,
and all these other things.

Mm.

And then we came home, and she went
to the doctor's when she came home,

'cause she was in a great da- deal
of pain, and she had actually had

a hairline fracture in her leg.

So she didn't bruise her leg.

She actually had a hairline fracture.

But because she's brilliant at hypnotic
anesthesia, she just kept turning it

off, turning it off, turning it off.

And she said to me a couple days
before we came back, "I really think

I've done something, 'cause now when
I turn it off, it screams at me."

Um- Ah.

And, yeah, and she got an infection
in it, and the doctor said it's

because she was walking on it and
using it, and she didn't get it seen

to, and all sorts of things happened.

So yeah, be careful that
you don't make it worse.

Yeah.

Listen, listen to the wisdom of the body.

You know, we were talking about wisdom
of the body at the very beginning.

The body can do amazing
things and can heal.

Um, but we don't wanna be
party to any, creating any

harm, even if it's inadvertent

So we have- you wanna do one more?

Yeah, I am.

Okay.

Yeah?

Yeah, yeah.

Yeah.

So ticks.

Is it true- Sorry?

Ticks.

What did you say?

Oh, sorry.

Okay.

Ticks.

Got it.

Thank you.

All right, it was a, just a really
awful- Whoa … joke I made in my head.

But- But is it true that it's
easier to gain control over an

unconscious behavior like a tick

if you address it sooner
rather than later?

I'd love to hear about success
stories, especially with adults.

Now, I know you did all that
work with that, um, brain

specialist, the neurologist.

Neurosurgeon.

Neurosurgeon.

That's it.

Graham.

Yeah, Graham.

Um, and I think you did a lot of
work with people with ticks and-

Tourette's … Tourette's, tics, yeah.

Tourette's, tics, epilepsy,
fibromyalgia, multiple sclerosis.

Um, yeah, he sent me, I think
it's probably about 100 people

over the course of four years.

Um, so I've worked with 20,
25, uh, Tourette's patients.

Um, and there might be people out there
who've done a lot more, seen a lot more.

Um, but we got great success
with Tourette's and tics, and

it- and also epilepsy as well.

Um, I didn't regard it as curing someone.

Mm.

Uh, I looked at, I looked at the
strategy and, and when, okay, what

needs to be there in order to do this?

And when you elicit the strategy,
it's always stress-related.

There's like a lot of tension and release.

You can't hold tense too much
and, and after a while, that tense

and release, tense and release
becomes a neurological pattern.

So when they get…

And there's always a direct
relationship between when they're

stressed and the incidence of
tics and Tourette's getting worse.

Yeah?

Which if you reverse engineer
that, when they relax more, the

tics and the Tourette's reduce.

Yeah?

Um, so that, that's a simple process.

You know, how do you do it?

What are they doing?

There'd always be some internal dialogue
generally going on, which makes it worse.

But most of it is an unconscious.

It's just got into this pattern
of like tight, relaxed, tight,

relaxed, tight, relaxed.

Um, so if you wanna break a
pattern, you interrupt it and

put something else in place.

So swish pattern's really good with it

Um, in terms of is it better to
get it younger, earlier than later,

I, I think it is up to a point.

Um, I don't think it's relevant
to changing the behavior

But it's relevant to getting the
person to do something different.

So what I mean by that is if
you're working with a youngster,

th- they, they, they don't want it.

Yeah?

They're, they're willing to
do whatever's needed to do.

So if you give them some exercises
to relax, they'll do them.

But if you're working with someone
who's been, you know, been experiencing

this for 30 or 40 years, you got this
element of learned helplessness going on.

And when they come back and
you go, "How'd you get on?"

"Oh, I was a bit busy."

They, they haven't done much.

Yeah?

So that's the only thing, that if it's
been going for- on for a long time,

you probably have to deal more with
the beliefs than you will the behavior.

I don't think there's much
difference between the behavior.

I've not noticed that.

But there is in terms the, in terms
of the beliefs and the willingness to

actually do the work to depotentiate
the pattern and put a new one in place.

Yeah?

It's, uh, but NLP is very effective.

We talked about it before, six-step
reframe, really, really effective.

A negotiation with the unconscious to
reduce the intensity, reduce the duration.

If you do those two, that's a
significant improvement for them.

Yeah.

Um, just those two small
changes alone, they, they can

be life-changing for people.

The, the benefit of, of getting
young children that have tics,

'cause there are several…

Many years ago I saw a few
young children with tics.

I've never actually had an
adult come to me with tics or

Tourette's or any of those issues.

And of course, the children, when
they start to do it, I mean, they'll

do things like they, they might blink
or, or s- some other kind of twitch

with their mouth or whatever, or wink.

Mm-hmm.

Um, the parents can make it worse by keep
mentioning it- Mm … 'cause they then

make the children even more aware of it.

And of course, the children's friends,
'cause children can be cruel, can't they?

Um, they can mention it and make it worse.

And I have found working with young
children, um, it's been very easy,

as Steve said, 'cause they wanna get
rid of it, they wanna stop it, so

they just follow your instructions.

It's just something else
which is useful as well.

If someone's got, like,

a, a tic, you know, uh, get them to do
it more, get them to do it consciously.

Do a bit more, do it more,
do it more, do it more.

And now they're getting conscious control
over it, and then they can take it in

the other direction and slow it down.

So if it's like this, you go
do it, do it more, do it, do

it, do it more, do it more.

And then … I've even lost my glasses.

And then slow it down.

'Cause as they're doing it, you're
going, "You're doing this now.

You've got control over this.

Speed it up, speed it up, speed it up.

Now slow it down."

And then once they slow it down, they,
they have got some conscious control.

So if it starts to seem to be … Uh,
there, there's like there's a

disassociation between them doing it.

It's like, "I have a tic," as opposed
to- Yeah … "I'm doing a tic."

Yeah.

"I have Tourette's," as opposed
to, "I am doing Tourette's."

Yeah.

So get it so that they understand they're
doing it, get them to do it more so

they can therefore have control and do
less of it, and then that's where to go.

Do less of it, and do less of it.

Because if it's, uh, affecting them for,
like, 10 minutes of, uh, every hour, we'd

get it down to nine minutes every hour,
then eight, eight minutes, and then seven.

And then even if it's one minute an hour,
they're kind of okay with that, you know?

Yeah.

So yeah, again, it's another really

It, it sounds like, um, uh, not a big
deal, but seriously, can you imagine

having to go through life with, you
know, a behavioral issue like that?

It can be really debilitating and-
It can, yeah … and r- really

affect people's self-worth, so
it's a valuable place to work.

Yeah.

I mean, not lately, it's because
people on the outside mention it.

Mm.

Especially with small kids.

Uh, I worked with a- Mm … little
boy, he was like six, and

he kept, he kept doing this

Um, and eventually we
got him to, to stop it.

And 'cause he said, "I have no control."

But much like you suggested,
I got him to do it more.

Mm.

And then once he c- once he did it more,
suddenly he realized that he did have

control because he could do it more.

So if you can do it more,
then you can do it less

We, we, we went backwards, and then in
the end he was literally doing it…

He, he didn't…

We did IMRs, we did all sorts of
unconscious signaling, and at that

point his unconscious mind didn't
wanna stop it, but was willing to do

it for just 20 seconds every two hours.

Mm.

Brought it down to 20 seconds
every two hours, and then he

just stopped doing it one day.

He forgot, he said.

Now, I had quite a few con-
long conversations with Graham,

who was sending these people
to me, 'cause basically they…

it was like, "All right.

Before we operate on them, let Steve have
a go at them and see what he can do."

That's, that was really
where we were at, you know?

So it was, you know, they,
they've got a choice.

They're gonna have an operation- Or
they can see you … that's where they

always were, or they can come and see me.

Yeah?

And, and they…

so they come in with this,
"Oh, you're my last chance."

So we're, "Okay, that means
you gotta play full out.

Let's experiment.

Let's play with this."

Yeah.

And, um, yeah, people have
got a lot more control.

Now, the people with fibromyalgia and
multiple sclerosis, we, we didn't…

The only thing we could really do
with that or that we found worked was

the, was the- … pain control, yeah-
Yeah … to, again, to reduce it, yeah.

Um, but we didn't have enough, enough
time to explore other avenues with that.

Um, but, uh, yeah.

Go and change somebody's life, yeah.

Yeah.

Go and play with these things
and see what you can do.

Um, I mean, I never,
ever think to myself…

If somebody says, "Is this possible?"

my first response is always, "Well, yeah."

Yeah.

Of course, yeah.

How are you gonna do it?

I don't know.

Let's find out.

Don't know yet, you know?

Yeah.

Let's make something up.

We'll find out.

See what happens.

Yeah.

Yeah.

Well, I'm always, uh, look, uh,
that s- the six-step reframe, I just

think the unconscious, the wisdom
of the intelligence- Yeah … of the

system is smarter than we are, yeah?

Just let the system work it out.

Just guide it and see
where it'll take you.

You know?

Get the person out of the way
and talk to their unconscious.

It knows, it knows how to do it.

It knows why it's doing it.

It knows when to do it.

Yeah.

Just gotta teach it to not do it.

Yeah.

Just, just stop it, and if they can't
stop it, then expand it and make it

worse because once they realize they
can make it worse, they're in control,

they realize they can turn it down.

Yeah.

So- Fabulous … that's it for today.

We done?

Yeah, we're done for today.

So, guys- Well, thank you for
those of you that showed up.

I appreciate it.

I know it's, uh- Yeah … August, most
people are- I noticed, uh, Michael G.

joined us a little while ago,
and there's Theresa and Albert

And a few other people watching.

Hello, guys.

I should wave at you, not what
I'm reading over here really.

Hi, guys.

Thank you for joining us.

Um, we'll see you next time in September.

Yeah.

Take care.

Be well.

Be well.

Take care.

Bye.

Live long and prosper